Knowledgebase

8. How to Add a Domain to CyberPanel

1. Log in to CyberPanel.

2. Go to Websites > Create Website.

3. Fill in the domain name, email, package, and PHP version.

4. Click Create Website.

5. Your domain is now added and ready to configure.

9. How to Point Your Domain to CyberPanel Nameservers

1. Log in to your domain registrar account.

2. Find the DNS or Nameserver settings.

3. Replace the default nameservers with:

   • ns1.yourdomain.com

   • ns2.yourdomain.com

4. Save changes and allow DNS propagation (can take 24–48 hours).

10. Creating Custom Nameservers (ns1/ns2.yourdomain.com)

1. In your registrar dashboard, find Glue Records or Child Nameservers.

2. Register:

   • ns1.yourdomain.com → Your server IP

   • ns2.yourdomain.com → Your server IP

3. Update your domain's nameservers to use these new entries.

4. Set up matching A records in CyberPanel’s DNS zone.

11. How to Manage DNS Records in CyberPanel

1. Log in to CyberPanel.

2. Go to DNS > Add/Delete Records.

3. Select your domain.

4. Add or modify A, MX, CNAME, TXT, or other record types.

5. Save changes.

12. What Is DNS Propagation and How Long Does It Take?

DNS propagation is the process of updating DNS records across the internet. It typically takes 2 to 48 hours for global changes to take full effect. Use tools like whatsmydns.net to check DNS status.

13. How to Fix DNS Errors Like “Server IP Address Could Not Be Found”

Common causes and fixes:

• Missing A record: Add an A record pointing to your server’s IP.

• Propagation delay: Wait 24–48 hours after DNS changes.

• Incorrect nameservers: Verify and correct at your registrar.

• DNSSEC conflict: Disable DNSSEC if not configured correctly.

14. Understanding and Removing DS Records / DNSSEC Conflicts

1. Log in to your domain registrar.

2. Go to DNSSEC or DS record settings.

3. Delete any active DS records.

4. If you are not using DNSSEC, ensure it is disabled.

5. Wait for DNS to propagate and verify changes.